Privacy inquiries:
[email protected]1. Introduction
Red Seal Notary ("we," "our," or "us") operates from 25 Adelaide Street East, Suite 100, Toronto, Ontario M5C 3A1. We provide document readiness education, corporate paperwork workflow consulting, and multi-site appointment coordination programmes for organisations across Ontario.
This Privacy Policy describes the personal information we collect through our website and service delivery activities, how we use and protect that information, and the choices available to you. It applies to all visitors to redzsealnota.click and to individuals and organisations that engage with our services.
We are committed to meeting the standards set out in the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and to respecting the principles of accountability, transparency, and consent that underpin it.
2. Personal Information We Collect
We collect only the information that is necessary for the purposes described in this policy. The categories below cover what we may receive, depending on how you interact with us.
Information you provide directly
- Contact details: name, email address, and telephone number submitted via our enquiry form or sent by email.
- Organisation information: company name, position title, and team size, where relevant to scoping a corporate engagement.
- Workshop registration details: names and email addresses of attendees when a group registers for a Document Readiness Workshop.
- Message content: the text of enquiries, follow-up questions, and correspondence exchanged during or after an engagement.
Information collected automatically
- Usage data: pages visited, referring pages, browser type, operating system, and approximate geographic region (province level).
- Cookie data: session identifiers and preference flags stored in your browser. See Section 5 for details.
Legal basis and retention
| Purpose | Legal Basis (PIPEDA) | Retention |
|---|---|---|
| Responding to enquiries | Consent / legitimate interest | 24 months |
| Service delivery | Contractual necessity | 7 years |
| Workshop administration | Consent | 12 months post-event |
| Website analytics | Consent (cookie opt-in) | 14 months |
3. How We Use Your Information
We use the personal information we collect for the following purposes, each of which is proportionate to the nature of the data involved:
- Responding to enquiries and booking sessions. When you contact us, we use your name and contact details to reply and, where appropriate, schedule a consultation or workshop registration.
- Delivering contracted services. Organisation details and programme scoping information are used to prepare and deliver the Corporate Paperwork Workflow Setup and Multi-Site Coordination Programme.
- Sending follow-up materials. Workshop attendees receive an email with the question log and any supplementary resources. This communication is part of the service and does not constitute marketing.
- Service improvement. Anonymised feedback and session notes are used internally to refine workshop content and consulting methodology.
- Website analytics. With your consent, we use analytics tools to understand which pages are most useful and to identify areas for improvement. This data is reviewed in aggregate form.
- Legal and regulatory compliance. We may retain or disclose information where required by law or in response to a lawful request from a regulatory body or court.
Data sharing: We do not sell personal information. We may share data with service providers who assist in operating our website (hosting, email delivery, analytics). These providers are contractually bound to use the data only for the purposes we specify and to maintain appropriate security standards. We do not transfer personal data outside Canada except where a recipient country offers equivalent protections or where you have given explicit consent.
4. How We Protect Your Information
We implement administrative and technical measures appropriate to the sensitivity of the information held:
All data exchanged between your browser and our servers travels over TLS (HTTPS).
Personal information is accessible only to staff with a legitimate need, authenticated by individual credentials.
Records are stored on servers located in Canada wherever operationally feasible.
In the event of a breach that creates a real risk of significant harm, we will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA.
No transmission over the internet is entirely without risk. While we take reasonable precautions, we cannot provide an absolute assurance of security.
6. Your Privacy Rights
Under PIPEDA, you have the following rights with respect to your personal information. To exercise any of them, contact us at [email protected]. We will respond within 30 days.
7. Third-Party Links
Our website may contain links to external websites — government portals, professional associations, or reference resources. Once you leave our site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party websites and recommend you review their policies before sharing personal information with them.
8. Children's Privacy
Our services are directed at adults (18 years of age and older) and at business organisations. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information to us, please contact [email protected] and we will promptly remove it.
9. Changes to This Policy
We review this policy periodically to reflect changes in our practices, applicable law, or regulatory guidance. When we make material changes, we will update the "Last Updated" date at the top of this page.
Continued use of our website or services following the posting of changes constitutes your acknowledgement of the revised policy. For significant changes, we will provide a more prominent notice.
10. Privacy Contact
Questions, requests, or concerns about this policy or your personal information should be directed to our designated privacy contact:
Red Seal Notary